Revisions and changes to trip plan

Can I make revisions to my plan if I don’t like what the Hero has recommended?
Yes! The planning process consists of a back-and-forth between you and your Hero over email in the weeks before you depart for your trip. As they build out ...
Wed, 29 Apr, 2020 at 1:56 PM
How do I add planning days to my order?
To request extra days of planning or increase the size of your travel group, log into your ViaHero account. Under My Trips, select the trip order you'd ...
Sun, 22 Sep, 2019 at 2:23 PM
How do I add group members to my order?
To increase the size of your travel group or request extra days of planning, log into your ViaHero account. Under My Trips, select the trip order you'd ...
Sun, 22 Sep, 2019 at 2:23 PM
Can I change my travel dates after I start planning?
Yes, if plans change and travel dates shift, travelers can adjust travel dates by emailing support@viahero.com. It's important to also notify your Hero ...
Thu, 5 Mar, 2020 at 3:31 PM
Can I submit a request before I know my travel dates?
The departure date field is required on the checkout page, but if you don't know your exact dates yet, it's perfectly fine to submit a request with ...
Wed, 29 Apr, 2020 at 1:54 PM